🛡️ Privacy Policy – Softshopsy
At Softshopsy, your privacy is our top priority. We’re committed to protecting your personal information and ensuring a secure, seamless shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your data when you browse or purchase from softshopsy.com.
📥 Information We Collect
We may collect the following data to fulfill your orders and improve your experience:
- 👤 Personal Info: Name, email address, phone number
- 💳 Order & Payment: Billing details, purchased items, transaction info
- 📍 Technical Info: IP address, device type, location (for security & analytics)
- 💬 Interactions: Chats, WhatsApp messages, and email conversations
📦 How We Use Your Information
We use your data to:
- ✅ Fulfill and deliver your orders
- 💬 Respond to your queries and offer customer support
- 📩 Send order confirmations, tracking updates, and offers
- 🔐 Prevent fraud and ensure transaction security
We do not sell or share your personal information with third parties for marketing purposes.
🔐 Data Security
Your data is protected using:
- SSL-secured checkout and encrypted payments
- Secure servers with restricted access
- Ongoing monitoring for breaches or unauthorized activity
🍪 Cookies & Tracking
We use cookies to:
- 📊 Analyze site traffic and usage
- 🛍️ Enhance your browsing and shopping experience
- 🔁 Remember your login and preferences
You may disable cookies via your browser, but this may affect site functionality.
🤝 Third-Party Services
We work with trusted third parties (e.g., Razorpay, Google Analytics) to process payments and improve services. These providers access only what’s necessary and comply with strong privacy protections.
📩 Communication Preferences
You may receive:
- 📦 Order updates via email or WhatsApp
- 📰 Occasional offers or product updates
You can unsubscribe from promotional emails at any time.
📅 Data Retention
We store your data only as long as necessary to:
- Fulfill your orders and provide support
- Meet legal and accounting obligations
- Handle returns, claims, or disputes
👥 Your Rights
You may:
- 🔍 Request a copy of your personal data
- ✏️ Ask for corrections or updates
- ❌ Request deletion of your data
For any of the above, email us at 📧 support@softshopsy.com.
📞 Contact Us
Have questions or privacy concerns?
Softshopsy
📧 Email: support@softshopsy.com
📞 Phone: +91 731 750 0793
📍 Location: khanipar, Banda,Uttar Pradesh
🌐 Website: https://softshopsy.com